The Hardware/Software Support Certificate trains students in the essentials of computer maintenance and technical support. The curriculum focuses on diagnosing, repairing, and maintaining computer hardware, as well as installing and troubleshooting software. Students learn to provide user support, configure operating systems, and manage peripheral devices. This certificate prepares individuals for entry-level roles as IT support specialists or help desk technicians, equipping them with the skills needed to assist users and maintain computer systems in various business environments. Applicants interested in this credential should apply to the Information Technology, AAS program.
