Lenoir Community College Small Business Center and

Kinston-Lenoir County Chamber of Commerce present:

It’s All About Customer Service 
Presenter: Denise Ryan
Kinston Enterprise Center
Room 313
Tuesday-May 22, 2007
Registration: 8:30 - 9:00 a.m.
Class: 9:00 - 12:00 noon
Registration Fee: FREE

Customer service either makes or breaks a business.  If you aren’t taking care of your customers, your competitors soon will be.  Learn how to assess the current state of customer service at your company and how to improve it.  Also covered will be dealing with problem customers and ton things you should NEVER say to a customer!  Be prepared to have a great time learning how to take better care of your customers.

For additional information, please call:

Greg Hannibal at 252.522.4676 x 2021
or
Linda Murray at 252.522.4676 x 2022